FAQ
Have questions? We've got answers! Our Frequently Asked Questions (FAQs) section is designed to help you quickly find clear and helpful information about our products, services, and policies. Whether you're wondering about sizing, shipping, appointments, or event details, this is your go-to resource for the most commonly asked questions—all in one place. Save time and get the answers you need, fast!
Frequently asked questions
We are located in Douglasville, GA just 40 mins west of downtown Atlanta. Please visit our Contact Us page for current hours and directions.
At CTO Prom & Formal, we understand the importance of finding the perfect fit for such a special occasion. That's why we stock a comprehensive range of sizes, from 00 to 28, in our showroom. Our diverse collection is designed to ensure everyone can find a style and color that suits them perfectly. Additionally, we offer personalized alteration services to fine-tune the fit of your selected dress, ensuring it complements your body shape. Whether you're attending prom, a quinceanera, or an informal bridal event, our professional staff is here to help you look and feel your best.
At CTO Prom, we recommend starting your search for the perfect prom attire as early as possible. For custom-made dresses and suits, it's best to begin 6–9 months in advance to ensure adequate time for design, fitting, and any necessary alterations. For ready-to-wear options, we suggest a timeline of 2–4 months prior to your prom date. This allows ample time for you to select from our wide range of styles, sizes, and options, ensuring that you receive the highest quality service and product. Our goal is to make sure you look and feel your best on your special night.
Yes, CTO Prom & Formal offers flexible payment options to make budgeting easier for your special event. We provide layaway and Afterpay options, allowing you to spread the cost of your purchase over time. Whether you're shopping for prom attire, tuxedos, quinceañera dresses, bridal wear, or utilizing our alteration services, our payment plans are designed to fit your budget and ensure you look your best without financial stress.
Yes, CTO Prom & Formal takes pride in offering a diverse range of elegant options suitable for non-traditional moms, bridesmaids, and guests. Our collections cater to various tastes and preferences, ensuring that everyone can find something that resonates with their unique style. Whether you're looking for sophisticated gowns, chic dresses, or stylish tuxedos, our inventory is curated to meet high standards of fashion and elegance. Visit our store to explore our selection and enjoy personalized service from our experienced staff, dedicated to helping you look your best for any occasion.
Yes—complete your look with our curated selection of accessories. At CTO Prom & Formal, we understand that the perfect outfit goes beyond just the dress or tuxedo. That's why we offer a wide range of accessories, including elegant jewelry, stylish shoes, and sophisticated ties, to ensure you look your absolute best for prom. Whether you're looking for a statement piece to stand out or subtle accents to complement your ensemble, our expert stylists are here to help you find the perfect finishing touches. Visit us today to explore our selection and get personalized recommendations to enhance your prom attire.
At CTO Prom & Formal, we proudly offer a wide range of plus-size formal gowns to ensure every customer feels confident and beautiful for their special occasion. Whether you're looking for a stunning dress for prom, a social event, an informal wedding ceremony, or a quinceañera, our collection caters to various styles and preferences. We prioritize inclusive sizing, ensuring that we have an excellent selection of gowns in various designs, fabrics, and colors to suit every body type. Our expert team is dedicated to helping you find the perfect fit, offering personalized fitting services to ensure your gown is tailored to perfection. Visit CTO Prom & Formal to explore our plus-size collection and experience our commitment to inclusive and stylish formal wear.